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How do I cancel and refund at Viva Aerobus?

How do I cancel and refund at Viva Aerobus

How do I cancel and get a refund at Viva Aerobus?

So if you are very sure about canceling your booked tickets, then it’s going to be sad, but if you had any problem related to your work that let you cancel your reservations, then you are free to do.

Here, in this blog, you get the best of the steps for canceling the flight ticket at Viva Aerobus, which is done while looking into the precautions.

Let’s have a view, also you can contact the Viva Aerobus Customer Service Assistant to cancel your reservations directly, and the contact numbers are: +1 866 VUELA VIVA / (+1 866 359 8482) or our agent +1-877-335-8488.

How to cancel your booking and get a refund? (Steps for Cancellation)

The basic steps to cancel your reservations at Viva Aerobus are displayed here, and that says:

  • Visit the official website of Viva Aerobus, which is Make sure you do not get misled by any other website regarding cancellation because then Viva Aerobus does not take any responsibility for those websites.
  • On the home page, you will see the option of CANCELLATION on the page. When you get this option, click on that, and will led to another page.
  • You will be asked to enter the BOOKING NUMBER, WITH YOUR NAME, on the corresponding page.
  • Now, you will find the option for CANCEL MY TICKET. Now, you have to click on that, and hence your cancellation request will be sent.
  • After the cancelation, the information will be sent to your official mail.
  • If you have any problems regarding the same process. You can contact the customer care people of Viva Aerobus through WhatsApp, live chat, or calls.
  • If you cancel the flight ticket in the first 24 hours of your booking. Then you don’t need to pay off for any cancellation charges. Mainly the cancellation charges will be executed if you cancel the booked tickets 24 hours before the flight’s departure.
  • During covid, the cancellation charges for the tickets were waived because the flights got canceled for safety reasons.
  • These are some of the rules for cancellation listed on the official website of Viva Aerobus. And if you need clarification regarding the same. You could talk to the customer assistance and get your doubts cleared.

If you get stuck at any of the steps, then you are free to contact the Viva Aerobus Customer Service assistant at the following numbers given below: (Contact Numbers)

Colombia contact number: + 57 800 5189402

Mexico contact number: 81 82 150 150

US contact number: +1 866 VUELA VIVA / (+1 866 359 8482) or our agent +1-877-335-8488.

Free contact number: +52 (81) 8215 0520 / +52 (81) 8215 0196


So, by going through the above blog, you will find the closer steps for canceling your flight ticket that has already been booked. Nowadays, people get stuck in a problem at the last minute and then need to cancel their reservations. Similarly, you are also one of them?

If you are, then continue reading the blog happily!

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